City Beat News shares 3 reasons customer reviews are important in 2019
Customer reviews have never been more important than they are in 2019. In this digital…
City Beat News Outlines Customer Service Trends to Expect In 2020
Few businesses can scrape by with just a decent product and nothing more. Incorporating proven…
City Beat News: 3 Proven Tips to Engage Customers
The Digital Age has caused a major shift in how businesses operate. The evolutionary nature of technology,…
City Beat News Shares 3 Benefits of Providing Award-Winning Customer Service
Customer service, in today’s market, can be an enormous ally to a company’s sustainable, long-term…
THE STIRLING CENTER AND CITY BEAT NEWS MAINTAIN A+ RATING FROM BBB
Lapeer, Mich. (June 22, 2017): Customer service has always been a Stirling priority. The Stirling Alliance…
City Beat News launches its new Premier Agent designation for real estate professionals who provide excellent customer service.
LAPEER, MICHIGAN, UNITED STATES OF AMERICA, June 14, 2017 -- City Beat News (CBN), renowned for its…
Avoid These Holiday Party Photo Booth Mistakes
Your holiday party only happens once a year. To help usher in the New Year…
Establishing a Social Media Presence
Social media networks are great resources for all businesses looking to promote their brands and…
The End of Quality Assurance
Once a week we would sit in a conference room and listen to recorded calls…
Taking the Tech out of Tech Support: Less Tech and More Service
With all the new technology for consumers hitting the market, tech support is in high…
Winning Customer Centricity
How to Fast Track Your Journey to Increased Customer Centricity There is so much buzz…
Global Survey Shows Involving Customers Still An Afterthought
A new Forbes Insights/American Society for Quality (ASQ) survey conducted in 2014 shows that while many companies…
SoLoMo Marketing: How to Combine Social Media, Targeting and Mobile to Engage Customers
A surge in smartphone and Internet use has changed the way companies connect with consumers…
7 Tips for Distributed Customer Support Success
The digital revolution is causing a sea of change in how organizations are building their…
At Your Service
How TriHealth’s Bethesda North Hospital Learned to “WOW” Patients TriHealth is the integrated healthcare system…
Ready, Set, Grow: How to Scale Your Customer Service Team
In this age of real-time Tweets and Facebook rants, delivering a stellar customer experience is…
5 Ways Brands Can Take Social to the Next Level
The influence of social media needs no introduction. Consumers now demand that their complaints be…
Responsiveness: The Key to All That is Good in Business
In an industry with more than 21,000 competitors, how are we still ticking — and…
It Takes A Lot To Get Consumers To Sign Up For Loyalty Schemes
Loyalty schemes can be an invaluable tool when it comes to customer satisfaction and the…
Foundation of Customer Service Equals Loyal Customers/Brand Ambassadors
With the pervasiveness of social media and online review websites, it’s hard for a company…
