THE STIRLING CENTER AND CITY BEAT NEWS MAINTAIN A+ RATING FROM BBB

THE STIRLING CENTER AND CITY BEAT NEWS MAINTAIN A+ RATING FROM BBB

Lapeer, Mich. (June 22, 2017): Customer service has always been a Stirling priority. The Stirling Alliance…

read more
City Beat News Launches Its New Premier Agent Designation For Real Estate Professionals Who Provide Excellent Customer Service.

City Beat News launches its new Premier Agent designation for real estate professionals who provide excellent customer service.

LAPEER, MICHIGAN, UNITED STATES OF AMERICA, June 14, 2017 -- City Beat News (CBN), renowned for its…

read more
Avoid These Holiday Party Photo Booth Mistakes

Avoid These Holiday Party Photo Booth Mistakes

  Your holiday party only happens once a year. To help usher in the New…

read more
Establishing A Social Media Presence

Establishing a Social Media Presence

Social media networks are great resources for all businesses looking to promote their brands and…

read more
The End Of Quality Assurance

The End of Quality Assurance

Once a week we would sit in a conference room and listen to recorded calls…

read more
Taking The Tech Out Of Tech Support: Less Tech And More Service

Taking the Tech out of Tech Support: Less Tech and More Service

With all the new technology for consumers hitting the market, tech support is in high…

read more
Winning Customer Centricity

Winning Customer Centricity

How to Fast Track Your Journey to Increased Customer Centricity There is so much buzz…

read more
Global Survey Shows Involving Customers Still An Afterthought

Global Survey Shows Involving Customers Still An Afterthought

A new Forbes Insights/American Society for Quality (ASQ) survey conducted in 2014 shows that while many companies…

read more
SoLoMo Marketing: How To Combine Social Media, Targeting And Mobile To Engage Customers

SoLoMo Marketing: How to Combine Social Media, Targeting and Mobile to Engage Customers

A surge in smartphone and Internet use has changed the way companies connect with consumers…

read more
7 Tips For Distributed Customer Support Success

7 Tips for Distributed Customer Support Success

The digital revolution is causing a sea of change in how organizations are building their…

read more
At Your Service

At Your Service

How TriHealth’s Bethesda North Hospital Learned to “WOW” Patients  TriHealth is the integrated healthcare system…

read more
Ready, Set, Grow: How To Scale Your Customer Service Team

Ready, Set, Grow: How to Scale Your Customer Service Team

In this age of real-time Tweets and Facebook rants, delivering a stellar customer experience is…

read more
5 Ways Brands Can Take Social To The Next Level

5 Ways Brands Can Take Social to the Next Level

The influence of social media needs no introduction. Consumers now demand that their complaints be…

read more
Responsiveness: The Key To All That Is Good In Business

Responsiveness: The Key to All That is Good in Business

In an industry with more than 21,000 competitors, how are we still ticking — and…

read more
It Takes A Lot To Get Consumers To Sign Up For Loyalty Schemes

It Takes A Lot To Get Consumers To Sign Up For Loyalty Schemes

Loyalty schemes can be an invaluable tool when it comes to customer satisfaction and the…

read more
Foundation Of Customer Service Equals Loyal Customers/Brand Ambassadors

Foundation of Customer Service Equals Loyal Customers/Brand Ambassadors

With the pervasiveness of social media and online review websites, it’s hard for a company…

read more