Privacy Policy

Privacy Policy (LAST REVISION DATE: October 26 2015)

Your privacy is important to us at The Stirling Center for Excellence. We respect your preferences regarding contact by telephone, fax and e-mail.

This Privacy Policy statement sets forth the general privacy policy practices for, applicable to all users or visitors to the site.

This Privacy Policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use and Sharing: We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us, or to send you requested information. We will not share your information with any third party outside of The Stirling Alliance, other than as necessary to fulfill your request, e.g. to ship an order. We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Use or Terms and Conditions of Transactions.

Unless you ask us not to, we may contact you in the future via email or otherwise to tell you about specials, products or services, or changes to this Privacy Policy.

When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system to provide you with a better visitor experience.

Your Access to and Control Over Information: You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

If after you consent, you change your mind, you may at anytime withdraw your consent for us to contact you, by contacting us at or mailing us at: The Stirling Center for Excellence, 121 W. Nepessing Street, Lapeer, MI 48446.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Fulfillment Data: We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Third Parties: We may coordinate with another party to provide specific services. When a user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links: This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys and Contests: From time to time our site may request information via surveys or contests. Such participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address). Your contact information may be used to notify you of award prizes if you so requested. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Changes To This Privacy Policy: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Who are we and what is The Stirling Alliance? The Stirling Center for Excellence is an assumed name of Stirling Insources, Inc. and as such is a member of a group of companies referred to herein as “The Stirling Alliance.” Companies currently admitted to and participating in The Stirling Alliance include: Stirling Insources, Inc. (assumed names: THE STIRLING CENTER, THE STIRLING CENTER FOR EXCELLENCE, PULSE OF THE CITY NEWS and PULSE OF THE CITY AWARDS, CITY BEAT NEWS, CITY BEAT AWARDS, and CITY BEAT); Service Champs, LLC (assumed names: PULSE OF THE CITY NEWS and PULSE OF THE CITY AWARDS); and Success Max, LLC (assumed names: CITY BEAT NEWS, CITY BEAT AWARDS, and CITY BEAT); and other companies if any, that Stirling Insources, Inc. admitted to the Stirling Alliance by Stirling Insources, Inc.).

Updates: Our Privacy Policy may change from time to time and all updates will be posted on this page.

Questions, Concerns and Contact Information: If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at or mail us at Attn: Privacy Compliance Officer, The Stirling Center for Excellence, 121 W. Nepessing Street, Lapeer, MI 48446.


If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 866-732-9800 or via fax us at 866-223-0304 or via email at