MEDRelief Staffing Wins 2016 City Beat News Spectrum Award For Excellence in Customer Satisfaction
Houston, Texas (July 28, 2016): MEDRelief Staffing has earned the prestigious City Beat News (CBN) Spectrum Award for Excellence in Customer Satisfaction for 2016 by achieving the highest possible rating of 5 stars.
In partnership with The Stirling Center for Excellence, CBN recognizes companies for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Only those with a 4 or 5 star rating receive the Spectrum Award.
MEDRelief Staffing (MRS), a division of Advanced Health Education Center (AHEC), offers a wealth of experience in the recruitment and placement of healthcare professionals nationwide for temporary assignments, short-term and long-term placement, or permanent hires. The healthcare professionals that MRS provides are directly driven by the current healthcare market. Currently, MRS staffs nursing, imaging and respiratory professionals and support staff.
“Our purpose is simple; we want to hire the highest quality healthcare professionals to assist our clients to provide the finest patient care to their customers,” says Jence Cantu, RT(R) (ARRT), Vice President-Operations for MRS. “In turn, this allows for growth and experience opportunities for our staff.”
As demonstrated by its high customer satisfaction rating, customer service is a cornerstone of MRS. “We have many clients that have been our customers since MRS began. It has been our goal to maintain and foster long-term relationships with our clients ordering services and employees by providing the best opportunities at a fair market price,” says Cantu. “The trust and reputation of excellent service earned from these initial clients continues to be the foundation of our customer service programs as our business grows. We believe in honest, transparent communication in each and every interaction.”
According to Cantu, one of the company’s greatest strengths is its in-house staff and management, which is made up of experienced, dedicated and hardworking professionals. “The team strives to make every interaction with our clients and candidates a positive experience,” she says. “The diverse experience of our staff allows us to make the best placement decisions. We understand our clients’ needs, often because many of our in-house staff members have actually worked in the clinical field or hospital environment prior to joining the MEDRelief Staffing team. We are able to ‘handpick’ qualified individuals who will fit into each position.”
Additionally, the partnership between MRS and its parent company provides numerous programs and opportunities that other staffing companies cannot offer. The management of MRS and AHEC were leaders in their professions in the very hospitals they serve, which provides unique insight for meeting client needs. “Being fundamentally grounded in an education company that encourages individual growth is a natural benefit we reap rewards from every day,” says Cantu.
About MEDRelief Staffing
MEDRelief Staffing (MRS) is a division of Advanced Health Education Center (AHEC), which began in 1988. Advanced Health Education Center is a leading provider of continuing education for healthcare professionals in the imaging sciences. MEDRelief began staffing radiologic technologists in the Houston metro area as needs were identified through clients seeking advanced training courses for their staff.
MRS was one of the first companies in Texas to apply and obtain Joint Commission Certification for Staffing Companies in 2006 and has successfully maintained that certification ever since.
MRS is located at 8502 Tybor Dr. in Houston. For more information, call 800-342-6704/713-270-4836 or go online to www.medrelief.com. Visit MRS’ Star Page at https://awards.citybeatnews.com/MED-RELIEF-STAFFING.
About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center, www.stirlingcenter.org, recognizes service excellence in both commercial businesses such as those served by City Beat News, and its “life” and “public service” divisions.
City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.citybeatnews.com.