GES Development Wins 2016 Pulse of the City News Customer Satisfaction Award

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Boston-area residential contractor earns its third straight Pulse Award for outstanding customer satisfaction.


Brookline, Mass. (Aug. 20, 2016): With the highest possible rating of 5 stars for the third straight year, residential contractor GES Development has received the 2016 Pulse of the City News Customer Satisfaction Award.


Pulse of the City News is committed to finding and honoring those companies in the building and construction industry that have provided an excellent customer experience for their customers. The Pulse research team analyzes research and information gathered from many sources, including online business and consumer user-review websites, blogs, social media, business-rating services, and other credible sources, and determines a yearly rating for each company. Companies that receive the highest possible rating of 4 to 5 stars earn the Pulse Award.


One of the most innovative and recognized development companies in Boston, GES Development has been serving the area since 2010, but company Founder and President, Klaus Kimel, has two decades of experience in the industry. Klaus uses his builder’s knowledge, real estate trends and financing relationships to help clients purchase, build, manage and sell investment real estate projects. GES’ services are tailored to identify investor’s liquidity and propensity to take on risk.


Klaus is backed by an expert team, which allows the company to provide an unparalleled level of customer service. “Our company culture is one of efficient and organized work,” says Klaus. “Workers are trained to be experts in their field. Subcontractors are also selected for their on-time and excellent performance, proficiency and service levels. We employ a state-of-the-art construction strategy and have built a team without weak links so the goals of the customer and project can be achieved.”


In addition to receiving three straight 5-star ratings from Pulse of the City, GES also holds a 5-star rating from Service Magic, and a BuildZoom score of 114, which ranks it in the top 2% of Massachusetts licensed contractors.


GES is proud of its awards and grateful to its customers for recognizing their efforts. “Happy customers lead to referrals, and that is one of the best ways to continue to win business,” says Klaus.


Klaus and the team at GES continue to go above and beyond on every project to ensure clients get the possible job. “We bring a level of sophistication to everything we do, whether it’s helping you choose new windows or planning your new media room,” he says. Furthermore, GES specializes in modern technology, using the latest materials and techniques to restore old homes and create new ones.


About GES Development

Founded by Klaus Kimel in October 2010, GES Development is a full-service residential contractor serving the greater Boston area. Klaus brings 20 years of experience in construction and is a dedicated member of the Massachusetts Building Commissioners and Inspectors Association. He carries a master builder’s license and is a platinum member of Building Trade Associates. He has also received a variety of awards regarding technology, innovation, invention and quality in building.


For more information about GES Development go online to Visit the company’s Star Page at


About Pulse of the City News

Pulse of the City News dedicates itself to advancing excellence in customer service throughout the building and construction industry. We conduct research on customer experience in the industry on a rolling basis, independent of any industry participants to ensure its objectivity, using a balanced proprietary methodology of measurement. Ratings are reviewed annually and published on our website and through other means. Through The Stirling Center for Excellence, we provide training courses and other resource materials supporting increased customer service excellence.


For more information about Pulse of the City News, call 866-732-9500 or go online to

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