The team at Ferricchia Hair Salon receives high marks for customer satisfaction, earning the salon the prestigious Spectrum Award.
Portland, Maine (Aug. 25, 2016): With the highest possible rating of 5 stars, Ferricchia Hair Salon has earned the 2016 City Beat News (CBN) Spectrum Award for Excellence in Customer Satisfaction.
Ferricchia Hair Salon has been serving the Portland community since 2002 when salon owner Sherri McGloin opened its doors after 25 years working in both Boston and Manhattan.
The salon provides hair cutting and coloring, makeup, and waxing services in a peaceful and ecologically safe environment. “Our approach to working with hair has been one of detail and structure to deliver the ultimate outcome for our clients while creating lasting relationships with a passion to help clients look and feel their best,” says McGloin. Many of the salon’s stylists are Vidal Sassoon trained and continue ongoing training through advanced education nationally and internationally.
“Customer service is the recipe for success,” says McGloin. “Clients know the moment they step through the door they are greeted with the utmost respect as a guest at Ferricchia. That alone sets the standard for an amazing experience.”
In partnership with The Stirling Center for Excellence, CBN recognizes businesses such as Ferricchia Hair Salon for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Only those with a 4 or 5 star rating receive the Spectrum Award.
About Ferricchia Hair Salon
Ferricchia Hair Salon is located at 15 Middle Street in Portland, Maine. The salon is open Tuesday through Saturday and offers the following services: women’s and men’s haircuts; blowouts; bridal/formal hair styling; single process; foils; balayage; corrective; straightening; botanical treatments; makeup application.
For more information about the salon, call 207-253-8050 or go online to www.ferricchia.com. Visit the salon’s Star Page at https://awards.citybeatnews.com/FERRICCHIA-HAIR-SALON.
About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center, www.stirlingcenter.org, recognizes service excellence in both commercial businesses such as those served by City Beat News, and its “life” and “public service” divisions.
City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to www.citybeatnews.com.