Since its founding in 2008, Custom Solutions Construction, Inc. (CSCInc.) has set out to become Fort Worth’s “One Stop Real Estate Shop.” Having recently earned the Pulse of the City News Customer Satisfaction Award with the highest possible rating of 5 stars, CSC has definitely made its name with customers.
Placing a priority on customers every day
The family-owned-and-operated company was established by Michael Rogers, who has more than 40 years of experience in the industry. “Whether you need a minor hole in the wall repaired, you need to sell a problem property at a discount or you want your dream kitchen, CSC is your one point of contact,” says Rogers. The company’s services include complete home makeovers (inside and out), minor repairs, and real estate management/investment.
“We’re a fully insured company that’s accredited by the Better Business Bureau (BBB),” says Rogers. “Our friendly, professional staff delivers excellent customer service and supplies flexible appointment times. You can count on us to have our work done on time.”
The company’s excellent design and communication skills are demonstrated in every job it undertakes. “We’ll take the time to understand your needs before doing anything else and then recommend creative, cost-effective solutions to satisfy those needs,” says Rogers. “If you’re not happy with the design we propose, we will go back to square one. We won’t rest until you are completely satisfied with our proposal and our work.”
Indeed, customer service is a priority for the CSC team. “We go above
and beyond for our customers,” says Rogers. “Without our customers and their awesome referrals, we would be nothing. We want to make sure that when we turn over a product, we turn over the best product possible. We are thorough, we are consistent and we are transparent. We have pride in our work. Each customer holds a special place in our hearts and we reassure them all that if they ever need us, we will be there.”
Celebrated employees lead to satisfied customers
Rogers recognizes the role his team plays in providing top-notch customer service. “Without our crew, we would be nowhere. We are constantly pouring motivation and attention into our employees and push for perfection in all we do. And we provide a fun/open atmosphere.
“We stay in an open mindset, which makes doing business with levelheaded individuals an absolute joy,” he continues. “It takes open-minded leadership to keep this ship operating. All together, with an open mind and a kind heart, we can move the greatest of mountains.”
Rogers and all of CSC also acknowledge their customers’ role in not simply earning this latest award from the Pulse of the City News, but
in its overall success in the Fort Worth area. “We want to thank all our amazing customers for trusting CSC with their most valuable projects — their homes,” says Rogers. “Thank you all for your kind words and constantly keeping us on the move. Let’s keep growing and let us make your dream a reality!”
– Corporate Profile
Custom Solutions Construction, Inc. is a construction company located in Fort Worth, TX. They can be reached at www.fortworthhomecontractor.com. Their phone number is 682-500-5544 and their email is cc08@customsolutionsconstruction08.com. Additionally, you can connect with them on Facebook at www.facebook.com/customsolutions2008.
