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The Stirling Center Course Catalog

Home » The Stirling Center Course Catalog
Welcome to The Stirling Center for Excellence Course Catalog

This is a detailed summary of the different courses that are available to assist in developing the staff and managers into experience makers. If you are interested, please call us at 866-732-9500 to develop the customized learning opportunity that will best help your organization.

Management & Staff
  • Wowing the Customer
  • Emotional Intelligence
  • Team Communication
  • Working Together as a Team
  • Deterring Workplace Violence
  • Telephone Answering Skills
  • Valuing Diversity & Inclusion
  • Collaborative Negotiation
  • Dealing with Difficult Customers
  • Effective Meeting Management
  • Deterring Sexual Harassment in the Workplace
  • You, Inc. Create Your Personal Brand
  • Conflict Management
  • Keys to Effective Delegation
  • Influencing for Trust & Success
  • Team Makeover; Restoring Team Functioning
  • Power Listening
  • Create a Motivating Environment
  • MBTI or DISC Assessment 
  • Difficult Conversations
  • Healthcare Customer (Patient) Focus
Leaders, Managers, Supervisors
  • Managing Multiple Generations
  • Problem Solving & Decision Making
  • Managers to Leaders
  • Leading During Times of Change
  • Resilient Leadership
  • Facilitation Skills
  • Communication Skills for Leaders
  • Coaching Skills for Leaders
  • Winning the Talent War
  • Keys to Effective Supervision
  • Time Management
Staff
  • Adjusting to Stress & Change
  • Communication Skills
Interested in custom training or coaching courses designed for your company?
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