Welcome to The Stirling Center for Excellence Course Catalog
This is a detailed summary of the different courses that are available to assist in developing the staff and managers into experience makers. If you are interested, please call us at 866-732-9500 to develop the customized learning opportunity that will best help your organization.
Management & Staff
- Wowing the Customer
- Emotional Intelligence
- Team Communication
- Working Together as a Team
- Deterring Workplace Violence
- Telephone Answering Skills
- Valuing Diversity & Inclusion
- Collaborative Negotiation
- Dealing with Difficult Customers
- Effective Meeting Management
- Deterring Sexual Harassment in the Workplace
- You, Inc. Create Your Personal Brand
- Conflict Management
- Keys to Effective Delegation
- Influencing for Trust & Success
- Team Makeover; Restoring Team Functioning
- Power Listening
- Create a Motivating Environment
- MBTI or DISC Assessment
- Difficult Conversations
- Healthcare Customer (Patient) Focus
Leaders, Managers, Supervisors
Staff