Customer Service Archives

All Plumbing, Inc. Receives 11^th Pulse of the City News Customer Satisfaction Award

Leave a Comment / Articles and Blogs, Business, Customer Experience, Customer Loyalty, Customer Service, IN THE NEWS, Uncategorized / Teresa Hersha

Virginia-based plumbing contractor earns 11 straight Pulse Awards by providing excellent customer service. Arlington, Va. (Feb. 20, 2023): In business for more than 40 years, All Plumbing, Inc. continues to cement its reputation in the industry with its 11th consecutive Pulse of the City News Customer Satisfaction Award. All Plumbing’s team of licensed and certified […]

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Groundworks® is Laying the Foundation for Excellent Service

Articles and Blogs, Business, Construction Reviews, Customer Experience, Customer Service, IN THE NEWS, Service Champions, Uncategorized / Teresa Hersha

Groundworks® is Laying the Foundation for Excellent Service Founded in 2017 and headquartered in Virginia Beach, Groundworks® has experienced exponential growth. With nearly 50 locations nationally, the company seeks out only the best in service to be part of its growing organization. While each subsidiary is independently operated, Groundworks is the owner, combining national reputation

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City Beat News shares 3 reasons customer reviews are important in 2019

Leave a Comment / 2019, Advice, Articles and Blogs, Business, Construction Reviews, Customer Service, Strategy / Guest Contributor

Customer reviews have never been more important than they are in 2019. In this digital age, online reviews have the ability to make or break a business. This is in part, due to the accessibility of review hosting sites. Leaving a review online, whether on Google or on social media, takes mere seconds and logging

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City Beat News Outlines Customer Service Trends to Expect In 2020

Leave a Comment / 2019, Advice, Articles and Blogs, Business, Customer Service / Guest Contributor

Few businesses can scrape by with just a decent product and nothing more. Incorporating proven customer service tools can catapult a company into uncharted territory and ultimately success. Instead of doing the bare minimum, companies can keep current customers more than satisfied with multiple resources implemented for their Benefit and, at the same time, attract

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City Beat News: 3 Proven Tips to Engage Customers

Leave a Comment / 2019, Advice, Articles and Blogs, Business, Customer Experience, Customer Loyalty, Customer Service / Guest Contributor

The Digital Age has caused a major shift in how businesses operate. The evolutionary nature of technology, and more importantly, the ever-changing ways in which technology is being used by consumers, can be daunting for some companies. More tech-savvy, informed, and impatient than ever before, the Digital Age has completely transformed the modern-day consumer. While figuring out

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City Beat News Shares 3 Benefits of Providing Award-Winning Customer Service

Leave a Comment / 2019, Advice, Articles and Blogs, Customer Service / Guest Contributor

Customer service, in today’s market, can be an enormous ally to a company’s sustainable, long-term strategy. Or, if the right measures are not taken, they can deal a cruel blow to a business’ life expectancy. For aspiring and current businesses, the onus is on them to initiate positive customer interactions, promising to provide courteous treatment

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Divine Roofing, Inc. Wins Six Consecutive Pulse of the City News Customer Satisfaction Awards

Leave a Comment / 2019, Customer Service, IN THE NEWS, Service Champions / Guest Contributor

Colorado Springs (June 4, 2019): At Divine Roofing, Inc. the goal is not just building roofs, but also building employees, building families, building relationships and building trust. Since the company opened its doors, it has maintained these goals while offering customers a great experience every time. Pulse of the City News has once again recognized

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Winter Springs Roofing & Repairs, LLC wins Pulse of the City News Award in 2018

Leave a Comment / Customer Service, IN THE NEWS, Service Champions / Guest Contributor

LONGWOOD, Fla. – Sept. 14, 2018 – Winter Springs Roofing & Repair, LLC specializes in finding the most innovative solutions for the most difficult roof repairs. The family-owned company also specializes in providing the highest level of customer service to ensure complete satisfaction every time. Pulse of the City News has once again recognized the company’s efforts, honoring it

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THE STIRLING CENTER AND CITY BEAT NEWS MAINTAIN A+ RATING FROM BBB

Leave a Comment / Articles and Blogs, Customer Service / Guest Contributor

Lapeer, Mich. (June 22, 2017): Customer service has always been a Stirling priority. The Stirling Alliance believes the Better Business Bureau (BBB) rating system has value. It has been a leading source of trusted third-party verification for more than 100 years. A+ rated Stirling Center for Excellence and City Beat News have been accredited since

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City Beat News launches its new Premier Agent designation for real estate professionals who provide excellent customer service.

Leave a Comment / Articles and Blogs, Customer Experience, Customer Service / Guest Contributor

LAPEER, MICHIGAN, UNITED STATES OF AMERICA, June 14, 2017 — City Beat News (CBN), renowned for its research and coverage of customer service excellence in many fields, announces its first ever Premier Agent designation for real estate agents. CBN, a national publication and research company founded in 2009, identifies top service providers across the United States based upon its

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